tebaji Privacy Policy

This Privacy Policy ("Policy") applies to the tebaji platform. When you use our website, register, or use our services, you agree to the terms of this Policy. If you do not accept the terms described in this Policy, please refrain from using our services.

tebaji operates a safe and reliable online gaming platform for users in Bangladesh. We place the highest importance on your privacy and are committed to protecting your personal information.

1. Information Collection

We collect various types of information for the purpose of providing our services. The following information may be collected by tebaji:

1.1 Information You Provide Directly

When you register or create an account on our platform, we collect the information you voluntarily provide. This information includes:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Banking and payment information (bKash, Nagad, Rocket account numbers)
• Address and location details
• Account password (stored in encrypted form)

1.2 Automatically Collected Information

When you browse our website, some information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Session data and login time
• Gaming history and transaction records
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may sometimes receive information through payment processors or identity verification agencies, which is used to confirm the security and validity of your account.

2. Information Use

tebaji uses your personal information for the following purposes:

2.1 Service Delivery and Operations

• Creating, managing, and securing your account
• Processing deposits and withdrawals (bKash, Nagad, Rocket)
• Activating gaming services, bonuses, and promotions
• Providing VIP program benefits and determining upgrades
• Maintaining transaction history and account records

2.2 Security and Fraud Prevention

• Detecting and preventing illegal activities
• Blocking unauthorized access to accounts
• Completing anti-money laundering (AML) verification
• Ensuring age verification (for users aged 21 and above only)

2.3 Communication and Support

• Providing customer service (24/7 live chat and email)
• Informing users about promotional offers, bonuses, and updates
• Sending policy change notifications or important notices

2.4 Service Improvement

• Analyzing and improving user experience
• Adding new games and features
• Testing and improving platform performance

3. Information Storage and Protection

tebaji uses industry-standard security technology to keep your personal information safe:

• SSL Encryption: All data transmissions are encrypted using TLS/SSL technology.
• Data Encryption: Stored personal information is protected with industry-standard encryption algorithms.
• Access Control: Only authorized personnel can access your information when specifically required.
• Regular Security Audits: Our systems undergo regular security audits.
• Firewall Protection: Advanced firewalls and intrusion detection systems remain active.

We retain your information for as long as necessary. Data from inactive accounts is generally deleted within a set period from the date of inactivity, though some information may need to be kept for an extended period due to legal obligations.

4. Information Sharing with Third Parties

tebaji does not sell your personal information to third parties. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket), identity verification services, and technology service providers may receive limited information — only for the purpose of delivering their specific services. These partners are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

We may be required to disclose information to authorities in compliance with court orders, government directives, or applicable law. Information may also be disclosed for fraud investigations or public safety purposes.

4.3 Business Transfers

If there is any change to tebaji's business structure (such as a merger or acquisition), user information may be transferred to the new entity. We will notify users in advance in such an event.

5. Cookies and Tracking Technology

Cookies and similar technologies are used on the tebaji website. Cookies are small data files stored in your browser.

5.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and security.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor and improve platform usage.

5.2 Cookie Control

You can disable analytics cookies by changing your browser settings. However, turning off essential cookies may cause some platform features to not work properly.

6. User Rights

You have the following rights over your personal information:

6.1 Right of Access to Information

You may request a copy of the information we hold about you at any time. We will generally respond to this request within 30 days.

6.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can request a correction through our live chat or email.

6.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations or security reasons.

6.4 Right to Withdraw from Marketing Communications

You may request to stop receiving promotional emails and messages at any time. However, important account-related notices will always be sent.

6.5 Right to Data Portability

If you wish to receive your data in a structured, commonly used format, please contact our support team.

7. Protection of Minors

tebaji's services are for users aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is mandatory at the time of registration.

If a minor has registered by mistake, we will close that account and delete the information as soon as we are notified.

8. International Data Transfer

tebaji serves users based in Bangladesh. In some cases, information may be processed on servers outside Bangladesh for technical reasons. In such cases, we ensure that data protection standards are properly maintained and international data protection standards are followed.

9. Policy Changes

tebaji may update this Privacy Policy from time to time. When a significant change occurs, we will:

• Update the "Last Updated" date on this page.
• Notify registered users by email.
• Display a notice on the platform.

If you continue using the service after the updated policy is published, you will be considered to have agreed to the new policy.

10. Contact Us

If you have any questions, concerns, or information-related requests about this Privacy Policy, please contact us:

Our privacy team will process your request as quickly as possible. Responses are generally provided within business days.