Frequently Asked Questions

Answers to all your questions about tebaji

From opening an account to depositing via bKash, claiming bonuses, and safe gaming — you will find clear answers to any question about tebaji on this page.

tebaji ensures a simple and reliable online gaming experience for players in Bangladesh. Whether you have questions about creating a new account, depositing money via bKash or Nagad, slots and cricket betting, the welcome bonus, or responsible gaming — the sections below have been made for you. Each question is answered directly and clearly so you can find the right information quickly.

Account and Registration

Account

To open an account at tebaji you need an active mobile number, a valid email address, and your correct name and date of birth. The registration process is completed entirely online and takes only a few minutes. Please note that only those aged 21 or above can open an account on this platform.

No, each person may hold only one account. Creating multiple accounts is against tebaji's rules, and if detected, both accounts may be suspended. If you are having trouble accessing your existing account, contact our 24/7 live chat support directly.

After registration, tebaji will send a verification code to your mobile number. Enter the code in the designated field and your account will be activated. Additional documents may be requested to confirm your identity at the time of withdrawal — such as a photo of your national ID card or passport. This is done for the security of your account.

Click the "Forgot Password" option on the tebaji login page. Enter your registered mobile number or email and a reset link will be sent to you. If you still have trouble, contact our 24/7 live chat support — our team is always ready to help in Bengali.

Yes, tebaji is fully mobile-friendly. You can visit tebaji.lat directly from any modern smartphone browser and start playing — no separate app download is needed. The site works smoothly on both Android and iOS devices.

Deposits and Withdrawals

Payment

Deposits from bKash to tebaji are generally instant — in most cases the balance is added within a few seconds. During periods of network congestion it may take up to 5–10 minutes. If the balance does not arrive within the expected time, contact live chat with your transaction reference number.

The minimum deposit amount at tebaji is ৳200 — the same for all payment methods. For withdrawals, the minimum amount is ৳1,000. Full bonus benefits are available even on small deposits, so there is no barrier to starting small.

Yes, both deposits and withdrawals can be made through Nagad and Rocket. tebaji supports Bangladesh's most popular mobile banking services. The deposit limit starts from ৳200 for each method.

Processing a withdrawal request from tebaji generally takes 30 minutes to 3 hours. If your account verification is complete, this time may be even shorter. It may take slightly longer at night or on holidays, but most requests are completed within 3 hours.

tebaji itself does not charge any additional fees for deposits or withdrawals. However, bKash, Nagad, or Rocket may apply their own transaction charges, which are set according to those services' own policies. Check your mobile banking app for fee details before making a transaction.

Cancellation is possible before the request begins processing. Once processing has started it generally cannot be cancelled. If you urgently need to cancel, contact our 24/7 live chat as quickly as possible — our team will do their best to assist.

Games and How to Play

Gameplay

You can bet on BPL and any other international match in tebaji's cricket section. There is an opportunity to place bets both before the match starts and during the match (live betting). To place a bet, your account must have sufficient balance and you must follow the set minimum bet amount. Check the odds carefully before placing each bet.

All slot games on tebaji are made by reputable game providers (such as PG Soft, Pragmatic Play, and JILI), whose random number generators are tested by independent auditors. RTP (Return to Player) is the theoretical percentage of total bets that a game returns to players over the long term. You can find the RTP information for each game on that game's own info page.

In tebaji's live casino you can play in real time with actual dealers. Via high-quality video streaming, the dealer handles cards or the roulette wheel while you place your bets from your own screen. You will find games from top providers like Evolution Gaming and Ezugi. A good internet connection gives you the smoothest experience.

Yes, tebaji offers live betting on the T20 World Cup and other major cricket tournaments. During a match you can bet on various events such as over-by-over outcomes, wickets, and boundaries. Odds change quickly in live betting, so stay alert.

Yes, Aviator by Spribe is available on tebaji. It is a crash-style game where a plane begins to fly and you must cash out at a chosen multiplier before the plane crashes. The game is fast-paced and each round runs independently.

Bonuses and Promotions

Bonus

Once you open a new account and make your first deposit, tebaji's welcome bonus is added automatically. You receive a 100% bonus on your deposit, up to a maximum of ৳8,000. Example: deposit ৳1,000 and your bonus is ৳1,000, giving a total balance of ৳2,000. No code is needed to receive the bonus.

The wagering requirement means you need to place a certain amount in bets before you can withdraw the bonus funds. The wagering requirement for tebaji's welcome bonus is 15 times. So if you receive a ৳1,000 bonus, placing a total of ৳15,000 in bets will complete it. You can meet this gradually by betting across different games.

VIP status is earned automatically by playing regularly at tebaji. There are five levels: Bronze (0.2% weekly cashback), Silver (0.4%), Gold (0.6%), Platinum (0.8%), and Diamond (1.0%). The more active you are, the higher the level you reach and the greater your weekly cashback rate.

Yes, tebaji runs promotional offers during Eid, Pohela Boishakh, and other special occasions. These may include extra bonuses, free bets, or special tournaments. Check the promotions page regularly for updates or ask in live chat.

Each bonus has a specific validity period, which is clearly stated when the bonus is issued. If the wagering requirement is not completed within the set time, the bonus balance may be cancelled. So read the terms carefully as soon as you receive a bonus and play within the deadline.

Security and Responsible Gaming

Security

Yes, tebaji uses SSL encryption technology to keep all transactions and personal information secure. Your banking or mobile banking details are not shared with third parties. For more details, read our privacy policy.

If you feel you need a break from gaming, contact our 24/7 live chat support and request a self-exclusion or a deposit limit. tebaji believes in responsible gaming and is always ready to help with this. Visit our responsible gaming page for more information.

tebaji is for those aged 21 or above only. Age verification is mandatory to protect minors and to ensure responsible gaming. It is important to provide your correct date of birth during account registration, and proof may be requested at the time of verification.

If you suspect someone has accessed your account without authorisation, change your password immediately and notify our 24/7 live chat support. We will investigate the account and take the necessary steps. Always use a strong and unique password.

Yes, tebaji's 24/7 live chat support provides service entirely in Bengali. You can describe any problem or question in your own language and receive quick assistance. You can also contact us by email: [email protected]

If you feel that gaming is affecting your daily life, family, or financial situation, it is important to seek help. tebaji's responsible gaming page has self-assessment tools and information on professional support. You can also speak with our support team at any time.

Still have questions?

Our Bengali-speaking support team is with you 24 hours a day, 7 days a week.
Chat with us directly via live chat or send us an email.

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